Nonverbal communication: words - not important
Nonverbal communication - is the exchange of information with other people without using words.The way a person speaks, has the greater value and impact than what he says.Most people do not take information out of context - at the same time saying the man says facial expression, posture, voice sound, status indications, and more.The unit of the time we perceive much more information than we can realize, but all of it is part of the non-verbal communication.
One of the major categories of non-verbal communication are:
- Personal space
- Time use
- Posture and body movements
- Eye contact
- Appearance (clothing, jewelry, andetc.)
- context of communication
significance of nonverbal communication
According to one of the cultural attitudes adopted person should attach importance to what he was told - this setting is fixed when communicating with parents during the school years,and then used over a lifetime.Sensitivity to nonverbal signals thus reduced.At the same time, it is impossible to truly understand other people and efficiently interact with them, listening only their words.
functions of nonverbal communication
- Supplement: nonverbal cues can give information in addition to the words.
- Controversy: non-verbal cues can also contradict what a person says.Often it happens spontaneously, but conscious use of verbal and nonverbal contradiction signals can be very subtle tool for influencing the interlocutor.
- Repeat: use of gestures, facial expressions and other signals to emphasize or repeat what was said.
- Regulation: using non-verbal communication can be sent to the interaction between people.
- Substitution: gestures, touch, looks can often replace the word.
- Accents: non-verbal cues are the perfect way to accentuate in his speech;without words will be much less expressive.
use of time is one of the important components of non-verbal communication.For instance, punctuality may indicate a person to respect themselves and others, self-discipline, as well as status.Successful people are often very value their time and expect it from others.
rate of speech also falls into the category of time use.As a rule, very quickly say is not very self-confident people - consciously or not, they try to tell as much as possible in the shortest period of time, for fear that soon they will no longer listen.People accustomed to the fact that they listen, speak in a normal, at your own pace.
Evaluating the criterion of human use of the time to consider its cultural identity.With respect to the culture time it is divided into monochronal and polykhronic.In the first case taken to adhere strictly defined time frames and schedules.Violate the terms wasting your and other people's time, it is considered unacceptable.Western countries are monochronal culture.
In regions polychronal culture (Middle East, the Mediterranean, Latin America), being considered much less clear structure, which can be changed depending on the circumstances and desires;it is secondary to the personal relationships between people.
Physical Appearance person begins to speak before the man himself speak.For example, excessive concern about appearance, as well as contempt for her, usually not in favor of human rights.However, in order to derive maximum benefit from the non-verbal communication, you need to judge people rhinestones on several criteria.So, black clothing can talk about the gloomy mood of mourning, but it can express and focus on the work, and a willingness to flirt Flirt ten amazing facts , and much more.Also, the bright colors are not necessarily talking about a cheerful mood.
role in view of non-verbal communication to a large extent determined by cultural influence.For example, in Western culture, direct eye contact is a sign of confidence and / or the interest that said the source, or to themselves.In some Asian countries, avoiding direct eye contact is a sign of respect.
main components of non-verbal communication
mechanisms of non-verbal communication can be anything, from a height of raising the eyebrows to the angle of the head to the right, left, forward or backward.But there are some basic components, which are often used in decoding non-verbal communication signals.First of all, it's facial expressions, which in most cases speaks about emotions Emotions and culture: how to decipher the emotional code person much more than his speech.For the most correct understanding facial expressions need to know the personality traits of a particular source, but there are a number of common elements: for example, the surprise expressed by raised eyebrows and wide eyes, anger - lipped, mixed by the eyebrows from the nose, curved frontal wrinkles, sadness - drooping corners of her mouth,"extinct" look and so on.Also very expressive gestures and posture, which express the mood of the person and his general condition.It is well known that the crossed arms and legs indicate internal discomfort of man, his unwillingness to communicate, active gestures, the constant movement of the head and attempts to kill say that man not only listens attentively to the interlocutor, but also fully involved in the communication.Considerable importance is the interpersonal space that is created between people, because it has a lot to say about the nature of the relationship: the public, that is valid for strangers is a distance of 3-3.5 meters between people;Social distance is from 1.5 to 3 meters and corresponds to a purely professional or superficial communication;a distance of less than one and a half meters between conversing people often explained by their confidence friendly relations, and when less than half a meter between the people, we are talking already about the intimate distance.
Much is determined by the look, that is direct visual contact between people.It is believed that direct eye contact means openness to dialogue, attention to the words of the interlocutor, the desire to hear and understand it.In most cases this is true, but eye contact is distinctive and can be interpreted differently depending on the situation.So, when dealing with a person, telling about some unpleasant or sad event in their lives, long straight look in the eyes can be a sign of a lack of empathy, tact, or simply hostility - in such cases it is more correct in terms of education is to abandon the intense directlook.In addition, the view has a different emotional etiquette in different cultures.So, if you look in the eyes of Western civilization is taken for granted, and even desirable, in Japan, it is a sign of disrespect and rudeness simply, in this tradition to denote attention to human eyes in the head, but not right in the eye.Finally, a different meaning depending on the circumstances of the conversation and uttered words can be very silent, that is setting and the duration of the pause in conversation or monologue: silence can be interpreted as acknowledgment and agreement, as the negation as a means of control or communication as a way to strengthenjust the spoken word.